Terms & Conditions

Terms and Conditions

Effective Date: 16th April 2025

Welcome to lavishsofas.co.uk, the official website of Lavish Sofas. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our site.

1. Company Information

Business Name: Lavish Sofas
Website: www.lavishsofas.co.uk
Email: lavishsofas@outlook.com
Business Address: Glasgow, United Kingdom

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into binding contracts.
  • You are using the website for personal, non-commercial purposes unless otherwise agreed in writing.

3. Products and Descriptions

We sell Ottoman Sofa Beds designed for couples and homeowners. All product descriptions, dimensions, images, and prices are provided as accurately as possible. However, slight variations in colour, fabric texture, or size may occur due to screen resolution or manufacturing adjustments.

We reserve the right to modify or discontinue any product at any time without notice.

4. Orders and Payment

All orders are subject to acceptance and availability. When you place an order, you will receive a confirmation email acknowledging receipt. This does not constitute acceptance of your order.

We reserve the right to:

  • Refuse any order at our discretion.
  • Cancel an order due to pricing errors or stock availability.

Payment Methods Accepted:
We accept payments via secure third-party payment providers. You confirm that all payment information provided by you is accurate and that you are authorised to use the payment method.

5. Delivery

We deliver within the United Kingdom. Delivery timelines may vary based on availability and location.

  • Delivery details will be confirmed upon purchase.
  • Customers are responsible for ensuring access to the delivery address.
  • Missed deliveries may incur re-delivery fees.

We are not responsible for delays due to events outside our control, such as weather, courier delays, or strikes.

6. Returns & Cancellation

6.1 Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods. To cancel, email us at lavishsofas@outlook.com.

Exceptions: Custom-made or personalised items (e.g., bespoke sizes or colours) are non-refundable unless faulty.

6.2 Return

You are responsible for the cost of returning items unless the item is faulty or incorrect. Items must be returned unused and in original condition and packaging.

7. Faulty or Damaged Goods

If you receive faulty or damaged goods, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund, depending on the circumstances.

8. Intellectual Property

All content on this website, including logos, product images, designs, text, and graphics, are the property of Lavish Sofas and protected under UK intellectual property laws. You may not reproduce or reuse any part of this site without our written consent.

9. Limitation of Liability

We do our best to ensure all information on our website is correct. However, we do not guarantee that the site or its contents are free of errors.

To the maximum extent permitted by law, Lavish Sofas shall not be liable for any:

  • Indirect or consequential losses,
  • Loss of profits, sales, or business,
  • Damage arising from misuse of the products.

Nothing in these terms limits liability for death or personal injury caused by negligence or fraud.

10. Website Availability

We aim to keep the website up and running smoothly. However, we are not liable for temporary unavailability due to maintenance or technical issues beyond our control.

11. Privacy and Data Protection

Your privacy is important to us. Please read our Privacy Policy for details on how we collect, use, and protect your data in compliance with the UK GDPR.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the UK courts.

13. Amendments

We may update these Terms from time to time. Any changes will be posted on this page with the new effective date. Continued use of the website constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Lavish Sofas
📧 lavishsofas@outlook.com
đź“Ť Glasgow, United Kingdom